Privacy Policy

We collect the minimum data needed to operate the service:

• Account identity (email, name) via sign-in
• Ticket content you create (job details, written scope, photos, pricing basis, signatures)
• Usage counts for the free monthly allowance
• Payment identifiers if you upgrade to Pro. Card numbers are handled by Stripe, not stored by TicketPad.

We do not sell personal data. Access is scoped to the authenticated contractor and to anyone who opens a share link you send. Anyone with the private ticket link may be able to open it, so send it only to the customer who should review and sign.

Retention

Signed tickets stay in your account while the account is open so you can download PDFs. If you cancel Pro, tickets remain on the free plan.

Deletion

Request deletion of your account and associated tickets by emailing [email protected] from the address on the account. See Support and Security and your TicketPad records.

Updates

This policy may be updated; the version on this page is authoritative.