Terms of Service

By creating an account or using TicketPad you agree to these terms.

1. Service

TicketPad provides tools for trade contractors to create, share, and obtain electronic signatures on extra-work tickets. The service is provided “as is”. TicketPad is not a law firm and does not guarantee a particular legal outcome.

2. Accounts and plans

Free plan: 3 signed tickets per calendar month. Pro is $15 USD/month for unlimited signed tickets, and for putting your logo and website on tickets. No card is required for the free plan. You will see a clear prompt before any charge. Cancel anytime. After cancel, you keep the free plan and can still download signed tickets.

3. Your content

You retain ownership of the tickets and data you create. You grant us a limited license to host, process, and display that content solely to operate the service.

4. Electronic signatures

The signer must review the ticket (work, photos, and the pricing basis shown) and accept the current consent text before signing. The signature is the name they type. We store evidence of consent and the signing event (including time) with the ticket. TicketPad creates a dated record of what was shown and accepted. Whether a record is legally enforceable depends on the facts and the law where you work. TicketPad does not provide legal advice.

5. Share links

Anyone with the private ticket link may be able to open it. Ticket links are not listed publicly. TicketPad does not currently expire or revoke a link after it is sent. Signed tickets cannot be edited by the contractor.

6. Acceptable use

No unlawful content, no attempts to circumvent free-tier limits.

7. Limitation of liability

To the maximum extent permitted by law, TicketPad and its operators are not liable for indirect, incidental, or consequential damages arising from use of the service.

8. Changes

We may update these terms. Material changes will be reflected in the version number and date on this page.

9. Contact

Questions, password help, and deletion requests: [email protected]. Also see Support and Security and your TicketPad records.