We reply on business days, usually within one business day.
Support
If a ticket fails on a real job, email us. We read it.
Password reset
On the sign-in screen, use Forgot password. If that doesn’t land, email [email protected] from the address on the account.
Reset your passwordBilling help
Free: 3 signed tickets a month. Pro: $15 a month, unlimited. Start from Settings or Pricing. Cancel anytime.
PricingDelete your account
Email [email protected] from the account address and ask us to delete it. We’ll remove the account and associated tickets.
Privacy questions
PrivacySecurity questions
Security & dataHow records are kept
Tickets, photos and signatures live in your TicketPad account. Anyone with the private ticket link may be able to open it, so send it only to the customer who should review and sign. We don’t sell personal data. Download a PDF anytime. Delete the account by emailing [email protected].
TicketPad is the field pad for extra work, operated at getticketpad.com.